It’s late on a Friday.  You should have been home hours ago.  Your new technology project is about to go online, and you just can’t bring yourself to leave without checking that everything is in place.  Your staff is ready... training is finished and the last dry-run nailed it.  But… what if there’s one more detail left unnoticed?

Sound familiar?
Every week, scores of broadcasters, post-production, and media executives just like you spend long days (and more than a few sleepless nights) worrying about the success of their next project.  Wouldn’t it be great if there was some type of insurance you could have to make sure everything goes off without a hitch?

There is.
Avid Professional Services is the secret ingredient in the successful deployment of more than 1,000 technology projects for media and entertainment businesses like yours.  With more than 70 expert Project Engineers, Workflow Experts, Trainers, and Project Mangers worldwide, Avid Professional Services team members bring more than 10 years of real-world teleproduction and engineering experience to every project.  In a real sense, Professional Services is the most essential product Avid sells.

Consider a few examples of the depth of expertise available to work on your next project:
Bill Brooks is a veteran television journalist with a long list of accomplishments in broadcast news.  One of Avid’s newsroom workflow experts, Brooks explains, “Before joining Avid, I started off working as a reporter and news photographer in print media.   I moved into television news production in 1980 and held the positions of photographer, news operations manager and newsroom system administrator at top 20 market stations in California, Ohio and Washington state.”  Brooks’ EmmyTM award statuette sits on his desk in his Seattle, Washington office, a tribute to his many achievements in the industry.

There’s Bruce Harvey, a veteran Avid project engineer with three decades of hands-on experience in System Design, Systems Integration and Technical Support to the Broadcast and Post Production industries. Bruce commented, “I’ve provided extended, on-site Technical Support for five Olympic Games, and have traveled to 70 different countries in a Technical Support/Systems Integration capacity, usually focused on new product introductions and training.”  Also a Cisco-certified network CCENT engineer, Harvey came to Avid with more than a distinguished engineering career; he is a US Navy veteran and author of a widely used guide on video test and measurement techniques.

As a worldwide organization, Avid’s expertise extends well beyond the US borders of its headquarters nation.  Based in Pinewood, UK near London, the Avid Europe, Middle East and Africa team also brings years of experience to every technology project.

David Balharrie, Avid’s Director of Delivery in the Pinewood office started with the BBC as a Broadcast Engineer.  He moved into radio operations at London Broadcasting and Independent News. At LBC became involved with Newsroom Computer solutions, which led to him joining Avid to help customers deploy complex news production solutions. All totaled, David brings more than 30 years of industry experience to every delivery engagement he supervises.

Half a world away, in one of Avid's many Asia Pacific locations, broadcast workflow expert Pip Warren brings a similar depth of experience to her Avid customers. Having been trained and extensively employed in broadcasting in Europe, Pip has since worked throughout Asia as an Editor, Director, Producer and Operations Manager. "I started as a Trainee Assistant Editor… I made the coffee for the person who made the coffee for the Editors..." she quips. Now based in Melbourne, Australia, Senior Consultant, Pip Warren now brings her first hand experience to delivering the best solutions and workflows for Avid clients across the Asia Pacific region.

The significant industry expertise furnished by the Avid Professional Services team isn’t limited to the past.  Every year, Avid puts its Professional Services team members through an extensive set of training exercises designed to keep their project deployment skills current.  Whether it’s a new technology introduction, a network design certification, or a project management course leading to a practitioner certification, the Avid team arrives at each job with knowledge and hands-on experience in the latest industry practices and workflows.

There are many more stories about the valuable experience each member of the Avid team brings to the table.  Each individual brings a critical sense of urgency and expertise to their work… and all of it is designed to make sure your next technology project is on time, on budget, and achieves every important objective.

So do yourself a favor… go home on time the next time you are about to launch a major technology project.  Your Avid Professional Services team has you covered!

To learn more about Avid Professional Services, contact your Avid Sales account representative, or go to http://www.avid.com to read about the range of Professional Services offerings available to you.